|Country||Shipping Cost||Estimated Delivery Time||Processing Time|
|All 185+ Countries||FREE||7-30 Days||48hours|
*Note Orders place after Friday 6.00pm EST will be processed on Monday. The delivery time mentioned above does not include order processing time.
We provide 2 types of shipping method:
1) FREE Shipping: Epacket/EMS, China Post Air Mail or HongKong Post Air Mail will take 7 to 30 days.
2) Expedited shipping: Using DHL or Fedex will take 3 to 7 days however there will be extra charges. Please contact us if you are looking for expedited shipping.
Time in transit varies depending on where you’re located and where your package is coming from.
Orders placed after Friday 6.00pm EST will be process on Monday. The delivery time mentioned above does not include order processing time.
Force majeure (bad weather, strikes, wars etc.) should be taken into consideration.
It is clear that all shipments being sent to and from a country or region must clear customs first. That is usually the obligation of customers. Different countries have different tax rule on the imported goods. Therefore, it will be better if you know your county’s custom policies before your order in case of some troubles.
There are some responsibilities you should know about clearly who has to take once something unexpected happens.
If the items are detained by Customs after the shipment left the seller’s country, the buyer is responsible for clearance of the detained items.
It is the buyer’s responsibility for any custom duty fees that may be charged upon delivery.
Your satisfaction is our long-term pursuit and concern. We guarantee that our products are delivered within 45 business days. The delivery time mentioned above does not include order processing time that usually varies from 1 to 3 days. If you have purchased anything on KitchenWoo.com, but didn’t receive it within the guaranteed delivery time, you can get a full refund.
The estimated delivery time for orders on KitchenWoo.com is 7-30 business days. Due to the fact that shipping time may vary depending on factors beyond our control, we’ve established a guaranteed period for delivery of 45 days.
Full Refunds or Replacement are available under following circumstances:
1. Item is not as describe, faulty products.
2. Products is not delivered after 45days.
3. We deliver the wrong product variant such as color, sizes and etc.
Full refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
2. Your order did not arrive due to exceptional circumstances outside the control of OtakuBooth.com (i.e. not cleared by customs, delayed by a natural disaster).
3. Other exceptional circumstances outside the control of OtakuBooth.com
You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it either by sending a message on Contact Us page or using your PayPal account.